CUT OUT BACKLESS GOWN IN BLACK

This stunning gown features a bold and alluring cut out back design, adding a touch of sexiness to this classic black dress. Perfect for a special occasion or a night out, this gown will make you feel confident and beautiful.

95% Polyster / Dry Clean Only.
Side slit
V-neck
sequin detail

Colour may vary due to lighting on images. The product images (without model) are closest to the true colour of the product.

Item runs true to size chart and is cut to suit our size chart. Please refer to our size chart for the best fit. Do not size up or down.

Plus d'information Voir les images

TIP：Press the button " Track Orders" in Navigation to track order easily.

SHIPPING

ORDER TOTAL	DELIVERY METHOD	Cost
Orders below $199 USD	Standard Delivery（9-15 business days）	$8.9
	Express Delivery（4-8 business days）	$19.9
Orders over $199 USD	Standard Delivery（9-15 business days）	FREE
	Express Delivery (4-8 Business Days)	$19.9

*Please note that delivery timeframes start from when your package is marked as shipped and do not include weekends or any customs processing delays. Shipping prices are in USD currency. These costs will convert to your local currency at checkout if you choose to checkout in your local currency.

*Cancellation：We work hard to get your order out fast, so if you need to cancel, please let us know within 3 hours of placing your order. Our customer service team will do their best to help, and if your order hasn’t reached the warehouse yet, we’ll confirm if cancellation is possible.

A small $7 processing fee applies to cover transaction costs. Once your order is in the warehouse, we won’t be able to cancel it, but we’re here to assist with any other questions you may have.

DELIVERY INFORMATION
Customs Charges: The prices within the online store do not include relevant overseas duties and other customs charges you may incur. These costs are imposed by your local customs office and are outside of our control. Please familiarise yourself with your country's customs charges and levies prior to placing an order. Bella Galvan is not responsible if customers are not notified by their country's postal authority that items are awaiting payment of customs duties and taxes.

Pre-Order Styles: If your order contains both pre-order and in-stock styles, your delivery will not be arranged until ALL items are in stock. Please email support@bellagalvan.com if you would like an alternative arrangement. We highly recommend placing a seperate order if any items from your order are urgent.

* Cancellation of pre-order items is strictly not accepted once your order has been placed. The expected delivery date on all pre-order styles is an estimate only, and is not considered a formal guarantee. For an unexpected delay in the delivery date which exceeds 10 business days, you will be notified via email and our customer care team will be more than happy to discuss your options.

Delivery Delays: During busy sale periods or new collection launches, your order may not always be delivered within the specified delivery timeframes. We are unable to provide compensation to customers for any unexpected delays with your delivery once the item has been despatched from our warehouse. These delays are out of the control of Bella Galvan. If you wish to seek compensation for any inconvenience caused, you may wish to contact the courier directly.

The time frame for order delivery is divided into two parts:

Processing time: Order verification, quality check and packaging. All orders will be sent to the fulfillment center for dispatch within 1-3 business days after the order is placed.We ship most of our items within 48 hours.

*If you need to cancel your order, please contact us within 12 hours, otherwise the order will not be cancelled

Shipping time: This refers to the time it takes for items to be shipped from our fulfillment center to the destination. International delivery usually takes about 9–15 business days. US orders are shipped by e-packet, which is a US Postal Service. After processing and leaving the warehouse, items usually take between 9 and 15 days to arrive at their destination but may take longer sometimes. If your order is shipping to Brazil or Russia or other continents, it will take about 25 days to arrive at their destination but may take longer from time to time. Express shipping may take 4-8 business days to arrive in the destination.

Shipping Time

The figures below are the average time for shipping delivery in the last 15 days. The data is available for reference, and the exact delivery time varies according to the specific areas.

Destination	Average Time (days)
The United States	12 (Standard Shipping) 7 (Expedited Shipping)
Canada	8
United Kingdom	6
Australia	7
France	10
Italy	14
Switzerland	7
Spain	10
Ireland	10
Mexico	14
Romania	13
Poland	10
Netherlands	10
Norway	12
Greece	11
Sweden	12
United Arab Emirates	8
Belgium	12

Service Email: support@bellagalvan.com

More details can be found in our contact us page.

Exceptions / non-returnable items

Certain types of items cannot be returned. Please get in touch if you have questions or concerns about your specific item.

Final Sale : Final Sale items are not eligible for a return.
Damaged Items : If you receive an item that is damaged, please contact customer service within 3days.
For hygiene reasons : Bikini ; Swimwear ; Underwear ;Some ACC ( eg：earrings / stockings / Body piercing ect. )
Gift Cards : Unfortunately, we cannot accept returns on gift cards.
Shipping Charges : Shipping charges on orders are not refundable.

Please contact us before returning a defective item in order to receive the return shipping address and other instructions.
It does not allow to return if the pink not remove label on the clothings is cutted off.

30 DAY PRODUCT GUARANTEE
If you are not satisfied with the item you received and want to return it, you can file a claim for compensation with the following procedure.
Within 30 days of receiving the product contact us with a photo or video explaining the issue and whether you want a refund or replacement.And you need to send back the items within 30 days after receiving the product.(We assume that the time when you receive the items is the time when the logistics track delivery).

We will review the claim and contact you if we need more information.
If Approved, we will refund or resend the item, you may also be asked to return the product.
After receiving the returned item and checking that it do not affect secondary sales, we will refund (the shipping costs except).
Where do I send returns? Please contact our Customer service at support@bellagalvan.com to get the returned address.
How about your products which are not broken but you want to return because you change your mind about the purchase?
It depends on:
Your package is on the way. We have to charge the freight for our compensation. Send email to support@bellagalvan.com to get more details about the details of this return.(Return address&Expense, etc.)

You package is still in our warehouse. We can help you cancel your order without charging any fees.

If a defective/incorrect item is received, our responsibility is to replace the item with a new/correct one.
If a package is returned for destruction due to incorrect address/unclaimed, please send email to support@bellagalvan.com to verify the package status and get the appropriate solution.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
No restocking fee to be charged to the consumers for the return of a product.

Sales items that are Final Sales ;（Final sale items are non-returnable and non-exchangeable. Typically, products discounted over 50% are marked with prices ending in *.55, *.88, *.99, or *.98.）

Email: support@bellagalvan.com

Hours : Mon - Fri // 7am - 4pm (UTC-7)

(If you don't receive a reply within 24 hours on a business day, please check your spam folder and resend your email or message us directly.)