ORDER TOTAL | DELIVERY METHOD | Cost |
Orders below $199 USD | StandardΒ DeliveryοΌ9-15 business daysοΌ | $8.9 |
ExpressΒ DeliveryοΌ4-8 business daysοΌ | $19.9 | |
Orders overΒ $199 USD | StandardΒ DeliveryοΌ9-15 business daysοΌ | FREE |
Express DeliveryΒ (4-8 Business Days) | $19.9 |
*Please note that delivery timeframes start from when your package is marked as shipped and do not include weekends or any customs processing delays. Shipping prices are in USD currency. These costs will convert to your local currency at checkout if you choose to checkout in your local currency.
*CancellationοΌWe work hard to get your order out fast, so if you need to cancel, please let us know within 3 hours of placing your order. Our customer service team will do their best to help, and if your order hasnβt reached the warehouse yet, weβll confirm if cancellation is possible.
A small $7 processing fee applies to cover transaction costs. Once your order is in the warehouse, we wonβt be able to cancel it, but weβre here to assist with any other questions you may have.
DELIVERY INFORMATION
Customs Charges:Β The prices within the online store do not include relevant overseas duties and other customs charges you may incur. These costs are imposed by your local customs office and are outside of our control. Please familiarise yourself with your country's customs charges and levies prior to placing an order. Bella Galvan is not responsible if customers are not notified by their country's postal authority that items are awaiting payment of customs duties and taxes.
Pre-Order Styles:Β If your order contains both pre-order and in-stock styles, your delivery will not be arranged until ALL items are in stock. Please emailΒ support@bellagalvan.comΒ if you would like an alternative arrangement. We highly recommend placing a seperate order if any items from your order are urgent.
* Cancellation of pre-order items is strictly not accepted once your order has been placed. The expected delivery date on all pre-order styles is an estimate only, and is not considered a formal guarantee. For an unexpected delay in the delivery date which exceeds 10 business days, you will be notified via email and our customer care team will be more than happy to discuss your options.
Delivery Delays:Β During busy sale periods or new collection launches, your order may not always be delivered within the specified delivery timeframes. We are unable to provide compensation to customers for any unexpected delays with your delivery once the item has been despatched from our warehouse. These delays are out of the control ofΒ BellaΒ Galvan. If you wish to seek compensation for any inconvenience caused, you may wish to contact the courier directly.
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The time frame for order delivery is divided into two parts:
Processing time: Order verification, quality check and packaging. All orders will be sent to the fulfillment centerΒ for dispatch withinΒ 1-3 business daysΒ after the order is placed.We ship most of our items within 48 hours.
*If you need to cancel your order, please contact us within 12 hours, otherwise the order will not be cancelled
Shipping time: This refers to the time it takes for items to be shipped from ourΒ fulfillment center to the destination. International delivery usually takes aboutΒ 9β15 business days. US orders are shipped by e-packet, which is a US Postal Service. After processing and leaving the warehouse, items usually take between 9 andΒ 15Β days to arrive at their destination butΒ may take longer sometimes.Β If your order is shipping to Brazil or Russia or other continents, it will take about 25 daysΒ to arrive at their destination butΒ may take longer from time to time.Β Express shippingΒ may takeΒ 4-8 business daysΒ to arrive in the destination.Β
Shipping Time
- The figures below are theΒ average timeΒ for shipping deliveryΒ in theΒ lastΒ 15 days.Β The data is available for reference, and the exact delivery time varies according to the specific areas.
Destination |
AverageΒ Time (days) |
The United States |
12 (Standard Shipping) 7Β (ExpeditedΒ Shipping)Β |
Canada |
8 |
United Kingdom |
6 |
Australia |
7 |
France |
10 |
Italy |
14 |
Switzerland |
7 |
Spain |
10 |
Ireland |
10 |
Mexico |
14 |
Romania |
13 |
Poland |
10 |
Netherlands |
10 |
Norway |
12 |
Greece |
11 |
Sweden |
12 |
United Arab Emirates |
8 |
Belgium |
12 |
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Service Email: support@bellagalvan.com
More details can be found in ourΒ contact usΒ page.